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• MOCORSOFT OFFICE 365 FOR MAC FAILED TO INSTALL UPDATE UPDATE

MOCORSOFT OFFICE 365 FOR MAC FAILED TO INSTALL UPDATE UPDATE

One customer tried to download Microsoft 365 Apps Update – Semi-Annual Enterprise Channel Version 2002 for 圆4 based Edition (build 12527.21416). Let’s take a look at the following issue. What is interesting is that 0x8007362e can also mean other reasons, though literally it indicates a problem of hash verification. But Microsoft usually will fix the update file in short time. But you have no choice because there is nothing you can do about the updates servers that Microsoft provides.

And if you have another environment where you happen to succeed in downloading the same office update, you can capture a network trace file and look for the actual IP used during the download and then you can use that IP address for the other environment. If you capture a network trace file during the update download, you can find the actual IP address used for. You may wonder how should I know which IP I should use? Good question. If it is the file downloaded from the server caused the issue, one easy solution is to specify IP mappings in the hosts file in C:\Windows\System32\drivers\etc where SCCM console is installed, eg. Sometimes things can go against your expectation as Microsoft also makes mistakes. However, it may not be the case in reality. Theoretically, all those servers should have the same file content for a given office update. In fact, Microsoft provides a cluster of servers servicing the updates download.

One of the possible reasons is that the server from which you downloaded the office update has the wrong update file.

When you use SCCM to download Office 365 updates, you may come across some annoying errors.